Frequently Asked Questions

How do I send my resume to an employer?

We want to make job searching as easy as possible for you, so we offer several ways to directly send a resume to an employer. Applying with your own resume fileWe understand you likely took some time crafting your resume, so if you would like to apply to jobs using your own original resume file, you may do so by clicking on "Apply with a different resume" whenever an an apply window pops up. In cases where you are redirected to the employers site, you may upload it there. Applying with your Indeed resumeIf a job has an orange Apply Now button, then you can simply click the button and apply with your Indeed resume.If the job has a blue "Apply on Company Site" button, it will take you directly to the employers site, where you can upload your resume file. More about the Indeed Resume feature Indeed Resume is a feature we offer but it is not required to apply to jobs on our site. If you choose to have an Indeed Resume, however, employers can search for your resume if it is set to public, using Indeed's open resume search engine here. Read through this article to learn how to create or upload a resume to your Indeed account.TIP: Small changes can make a huge difference, and nothing is more powerful than the words you choose to include on your resume. Weve highlighted some essential words in this article.
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Fraudulent Emails

Fraudulent email messages referred to as "phishing" are becoming more common. These types of emails point to invalid hyperlinks that are revealed when you hold your cursor over them. These links may contain malware, which could harm your computer. Other fraudulent emails may request financial information from you. By using company trademarks, colors, logos, mail systems and legal disclaimers these "phishing" emails can look very real. Individuals have used these techniques in order to fool Indeed users. You can usually spot these emails because they may say they are "processing" your Indeed account for a third party such as Amazon or PayPal. They may request financial information or your bank account information. These are not Indeed communications. Should you receive any of these emails, do not click on the links provided. Instead, delete the email. If you've already clicked on a link, run a virus scan immediately. Please note that Indeed does not request personal information, financial information, account numbers, bank account numbers in an unsolicited manner through an email request. If you have any questions, please contact Indeed.
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How to add and delete your employer reviews

Reviews are written by current and former employees of a company. Your name is not included when you submit a review, but the review will state your job title, location, and employment status with that company. Reviewing current or past employers is not mandatory. To keep information anonymous, we suggest that you do not include any personally identifiable information, such as your own name or names of co-workers, in your review. All reviews are subject to Indeeds guidelines. To add a review: Log into your Indeed account. Navigate to the Company Page for the employer youre reviewing. You can look for the Company Page here. Click on the Reviews tab at the top of the Company Page. Click on Review this Company and fill out the review form. To delete a review: Log into your Indeed account. Navigate to the Company Page for the employer youre reviewing. You can look for the Company Page here. Click on the Reviews tab at the top of the Company Page.Find your review and click the Delete link to remove it from Indeed.
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Seeing my score or which questions I answered correctly

As a security precaution, we do not allow anyone (including employers) to see answers to any of our assessments. Scores on assessments sent directly to you by an employer can only be seen by that employer and anyone they choose to share your scores with. If you proactively took the assessment via your Indeed Profile, then you will be able to see your score on your Profile and Resume. Again, employers will only see your scores if you choose to make them public.
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What will I be asked in a phone or video interview Assessment?

While the content of each phone or video interview assessment will depend on the employer and the positionthey'rehiring for, employers typically use phone and video interviews to learn more about you and your qualifications.
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Why are my job search results inaccurate?

Troubleshooting inaccurate job search results Our search is a keyword search. This means that when you type your search words without quotation marks around the phrase, the search will return job listings that contain all of those words in either the job title or description. Adding quotation marks around your phrase will return only results in which the complete phrase is found. You can improve your search results by following our job search tips or refine your search by using the advanced search page.
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I May Have Been Scammed, What Can I Do?

Think you may be the victim of a scam? Below are tips and next steps: First and foremost, cease all communication with anyone you suspect is trying to, or has scammed you. The next thing you can do is report the scam. It is important to contact the proper authorities as soon as possible to help recover lost funds and to prevent others from falling prey to the same scam. If you have any concerns about a job you find on Indeed or receive any communication or job offer that concerns you, please contact Indeed immediately. If you believe that someone is conducting scams under the name of a legitimate business, you may want to contact that business and let them know that their name is being used for fraudulent purposes. If you lost money, provided sensitive private information about yourself to someone who you believe is a scammer, or inadvertently participated in possible illegal activity, you may want to contact your local police or cybercrime division. You can also file a complaint with the Internet Crime Complaint Center. If you had monetary loss, shared your bank account details, or believe you are in danger of identity theft, you may also want to report the scam to your bank or financial institution. If you think you are at risk for identity theft, consider taking these actions: Contact the Federal Trade Commission through http://identitytheft.gov/ or by calling 1-877-IDTHEFT (1-877-438-4338); TTY 1-866-653-4261. They can provide a step by step plan for recovering from ID theft. Contact the IRS by calling 1-800-908-4490 or visiting www.irs.gov/uac/Identity-Protection Contact one or more of the three credit reporting agencies to place alerts on your social security number: Equifax Fraud Department: call 1-800-525-6285 or visit www.equifax.com Experian Fraud Department: call 1-888-397-3742 or visit www.experian.com TransUnion Fraud Department: call 1-800-680-7289 or visit http://www.transunion.com Contact banks/lenders/insurance companies or anyone who may use your SSN as an identifier. Contact the Social Security Administration: call 1-800-772-1213; TTY 1-800-325-0778, or visit their site: http://www.socialsecurity.gov/ OR https://www.ssa.gov/pubs/EN-05-10064.pdf File a police report with your local department. If you think your computer or device may have been infected with malware or compromised in any way, run a virus check, make sure your computers security is up to date, and change the passwords to your online accounts.

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